Frequently Asked Questions (Last Updated on 10/13/08)
Here you can find answers to the questions most commonly handled by our support staff, along with some tips and tricks we've found useful and presented here as questions. Simply click on any of the following links:
What is this Alumni Community?
The Alumni Community is a free online service provided to:
- Help classmates and friends keep in touch and find each other
- Allow Alumni to network with each other
- Empower its members with tools to plan reunions and events
- Share news and information about fellow Alumni
- Grow the Alumni network and build relationships
- Connect to individuals and groups in other cities
How much does it cost to join the Alumni Community?
Nada. Nothing. Zip. Zero. Zilch. Free. There is NO COST to join.
How do I join?
Joining is a 3 step process:
- Click on “Join” in the main menu bar and fill out the form. Share as much information as you wish. The more you enter, the more opportunities for you to connect with other Alumni.
- A validation email will be sent to you checking that a valid email has been entered. Once you click on the link in your email, your registration will be sent to our team of administrators for approval.
- One of the site administrators will then review and approve your application after verifying your information with records. Please be advised that best efforts will be made to ensure your identity and access will be based on the merits of your application.
Why hasn't my application been approved yet?
*See items 2 and 3 in previous section.
A simple typo in your email address, a suspended/discontinued email account, missing required fields or discrepancies will result in a delay or declining of your registration. Please be patient. Double check to make sure your information is complete and accurate before submitting the form.
Also, aggressive spam filters of webmail clients (such as AOL, Earthlink, Hotmail, Yahoo, etc.) may delete our automatic emails without you knowing or route them to your Bulk/Junk Mail folder. Please lower your spam settings temporarily and check those folders for the email containing your account activation link. You'll need it to verify your email address before our Site Admins can go ahead with the approval process.
To ensure our emails are delivered to your Inbox, please add farrington@thepeoplebridge.com to your safe list.
Do I need to re-register if my email address changes?
No. Just log in, select Edit My Profile, then change your contact details, add new info, upload photos to your personal album... you get the idea. Less hassle, no worries! If you forget your username, please email our Site Manager at gogovs.mgr [AT] gmail.com for assistance.
Can anyone see my email address?
No. Your email address is hidden even when our webmail form is used. Contrary to the warning on the form, the recipient will only see this site's default email address and your name unless you decide to reply.
How do I find my classmates?
After logging in, click on the People Search link on the left hand side under My Community. Enter as little or as much information as you have and click Search.
How can I find other Alumni in my area?
By joining and indicating your primary area, you will be able to find others in your area. All members can connect with each other, so you can still be a part of the action wherever you reside. The different areas are listed in the left hand column under Connecting Points or you can follow the Area link on your profile page.
What if my area is not listed?
You can click on Feedback at the bottom of the page and request your area be added.
How do I join my class community?
Make sure to select your year of graduation in the class year or affiliation field on the Join form when you first sign up. You'll be automatically placed into your class community on approval.
If the Class Year field is left blank, log in, select your class from class category communities and click on Join. Your request will require approval before you are allowed into your class. A confirmation email will be sent to you when approved.
How do I invite someone to join “My Friends” network?
Log in, search for a friend or classmate, go to their profile and click on the ADD AS A FRIEND link under their main photo. An automatic email invitation will be sent to your friend.
How do I accept a friend's invitation to join their network?
Log in, go to your profile, click on the REQUESTS link under your main photo, look under REQUEST TO ADD AS A FRIEND and click “YES”. When you accept an invitation, you'll both be added to each other's network. So cool!
Do I have to post a picture?
It's not mandatory, but we highly encourage you to do so. It will help the community grow closer. Our policy is that your profile's MAIN photo be of yourself, while the rest of your personal album can have other images you may want to share with your school mates.
Why doesn’t my picture upload?
Pictures must be less than 500KB. Please reduce the size of your photo using image editing software. If you use Outlook, email pictures to yourself and use the attachment/picture options to reduce the picture size to small. We are currently working on a way for the system to automatically reduce the size.
Recommendations:
- Format - JPEG or GIF
- Maximum Width - 518 pixels
- Resolution - 72 ppi (pixels per inch)
- Quality - 60% to 75% (for better file compression)
- File Size - under 100KB (for faster loading)
If you don't have Adobe® Photoshop® or any other commercial software, free programs such as Irfanview, FastStone or GIMP will do just as good a job.
Why can’t I view other members' larger photos?
Only those who upload a main photo of themselves are allowed to view larger images in personal photo albums. Please upload a main photo of yourself.
I joined, now what do I do?
Join your class, find your classmates, invite other classmates to join, sign their guest book, add them as a contact, post some memories, plan a reunion, upload pictures and more! There is so much to do!
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